A-Refund Policy for Unconfirmed Bookings.
We make every reasonable effort to book your
Forest Rest House Package in Dhikala zone.
If we are unable to book the required forest rest house package,
The Indian Voyage Unit of Green View Voyage Private Limited
will refund 100% of the advance amount received for the booking request,
without any deductions.
The refund will be processed through the original mode of payment
or any other mutually agreed payment method within the applicable refund processing period.
Important Notes
-
This policy applies only when we are unable to confirm the booking due to the
non-availability of forest rest house night stay permits or a failure to secure
night-stay permits through the official Corbett Tiger Reserve booking system,
as night-stay permits are a primary part of the package for Forest Rest House
in Dhikala zone.
-
A refund under this policy is applicable only for the advance amount paid towards
the unconfirmed booking request.
B- Cancellation and Refund Policy for confirmed Bookings
Once a Forest Rest House package has been successfully confirmed, cancellations
and refunds will be governed by our below Cancellation & Refund Policy.
In the event of cancellation by the guest, the following cancellation charges shall apply:
A. Cancellation Before Permit Booking
-
If the Forest Rest House Package is cancelled
before the forest rest house night stay permit is booked,
15% of the total package amount will be retained as cancellation
charges, and the remaining 85% will be refunded.
-
The retained amount covers the administrative costs, itinerary planning,
consultation, date blocking, and booking efforts undertaken by our team.
B. Cancellation After Night Stay Permit Booking (More Than 10 Days Before Arrival)
-
If the Forest Rest House package is cancelled
after the night stay permit for Forest Rest House has been booked
but more than 10 days prior to the arrival date,
70% of the total package amount will be charged as cancellation fees.
-
The guest will be eligible for a 30% refund
of the total package amount.
C. Cancellation Within 10 Days of Arrival
-
If the booking is cancelled
within 10 days of the scheduled arrival date,
90% of the total package amount will be charged as cancellation fees.
-
The guest will be eligible for a 10% refund
of the total package amount.
Important Notes
-
Forest Rest House night stay permit fees are governed by the Corbett Tiger Reserve
and Uttarakhand Forest Department and are
non-refundable once booked, irrespective of the reason for cancellation.
-
Cancellation requests must be submitted in writing via email or WhatsApp and will
be effective only upon acknowledgement by our team.
-
Refunds, wherever applicable, will be processed within
3-5 working days to the original mode of payment after deducting
applicable cancellation charges.
-
No refund will be applicable in case of
no-show, early departure, or unused services.
